Put It Away - Organization at Work or Home
CHARACTER
 
 
 
BLAME
 
Any fool can try to defend his or her mistakes - and most fools do - but it raises one above the herd and gives one a feeling of nobility and exultation to admit one's mistakes.
 
For example, one of the most beautiful things that history records about Robert E. Lee is the way he blamed himself and only himself for the failure of Pickett's charge at Gettysburg.
 
Pickett's charge was undoubtedly the most brilliant and picturesque attack that ever occurred in the Western world. General George E. Pickett himself was picturesque. He wore his hair so long that his auburn locks almost touched his shoulders; and, like Napoleon in his Italian campaigns, he wrote ardent love-letters almost daily while on the battlefield.
 
His devoted troops cheered him that tragic July afternoon as he rode off jauntily toward the Union lines, his cap set at a rakish angle over his right ear. They cheered and they followed him, man touching man, rank pressing rank, with banners flying and bayonets gleaming in the sun.
 
It was a gallant sight. Daring. Magnificent. A murmur of admiration ran through the Union lines as they beheld it.
 
Pickett's troops swept forward at any easy trot, through orchard and cornfield, across a meadow and over a ravine. All the time, the enemy's cannon was tearing ghastly holes in their ranks, But on they pressed, grim, irresistible.
 
Suddenly the Union infantry rose from behind the stone wall on Cemetery Ridge where they had been hiding and fired volley after volley into Pickett's onrushing troops.
 
The crest of the hill was a sheet of flame, a slaughterhouse, a blazing volcano. In a few minutes, all of Pickett's brigade commanders except one were down, and four-fifths of his five thousand men had fallen.
 
General Lewis A. Armistead, leading the troops in the final plunge, ran forward, vaulted over the stone wall, and, waving his cap on the top of his sword, shouted: "Give 'em the steel, boys!" They did.
 
They leaped over the wall, bayoneted their enemies, smashed skulls with clubbed muskets, and planted the battle flags of the South on Cemetery Ridge. The banners waved there only for a moment. But that moment, brief as it was, recorded the high-water mark of the Confederacy.
 
Pickett's charge - brilliant, heroic - was nevertheless the beginning of the end. Lee had failed. He could not penetrate the North. And he knew it. The South was doomed.
 
 Lee was so saddened, so shocked, that he sent in his resignation and asked Jefferson Davis, the president of the Confederacy, to appoint "a younger and abler man."
 
If Lee had wanted to blame the disastrous failure of Pickett's charge on someone else, he could have found a score of alibis.
 
Some of his division commanders had failed him. The cavalry hadn't arrived in time to support the infantry attack. This had gone wrong and that had gone awry.
 
But Lee was far too noble to blame others. As Pickett's beaten and bloody troops struggled back to the Confederate lines, Robert E. Lee rode out to meet them all alone and greeted them with a self condemnation that was little short of sublime.
 
 "All this has been my fault," he confessed. "I and I alone have lost this battle." Few generals in all history have had the courage and character to admit that.
 
Dale Carnegie
 
 
Honesty
 
Benjamin Martinez and Meredith Martinez, “The Primacy of Principles,” in 10 Principles of Leadership Power (1992).
 
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Steven Gaffney on NBC4 - Honest Communication
Steven Gaffney, expert on honest communication talks with NBC4 about honesty in the workplace. Are people honest at work? Find out....
Many years ago when I was president of a company that specialized in factory automation, I was confronted with a situation that taught me the importance of keeping promises no matter the cost. Our company was going through a phase of rapid growth. We were engineering, fabricating, and installing automated production lines in factories around the world. We were hiring personnel and building increased factory capacity as fast as we could.
 
We had accepted an equipment order on a large project in northern England for a multi-national corporation and had agreed to a specific delivery date on the project. As the promised day approached, it became obvious that we would miss the scheduled date by approximately three weeks.
 
While studying the detailed schedule of the project, we realized that we had a shipment window of approximately three weeks. The production-line equipment would be shipped from our California factory over land to New Orleans, transported via cargo ship to Liverpool, and then moved across land to northern England.
 
We quickly realized that the only way we would be able to keep our word and make the delivery date would be a very expensive option. We decided to lease wide-bodied jets and ship all the equipment for the English factory via airfreight. This option cost hundreds of thousands of dollars and eliminated our anticipated profit. The financial cost of keeping our word was high; but you can’t put a dollar figure on a good night’s sleep.
 
Several months later I was in Malaysia negotiating a similar project with a different company. We had reviewed with the customer all of the engineering drawings, design concepts, and financial aspects of the project. We were coming to the conclusion of our negotiation session when the highest-ranking executive representing the customer asked, “Will you be able to honor the delivery date?” Our team huddled for a moment to review the time constraints, and then we stated that yes, we could make the date.
 
Much to my surprise the executive responded by saying, “We know you will. We have heard all about what you did in England to keep your word. The project is yours.” A week later the purchase order arrived.
Our company could never have spent enough money on advertising in the trade magazines to develop the goodwill we had created throughout the world because of one simple act of being honest and keeping our word.
 
From an address delivered by Richard J. Maynes at BYU–Idaho on November 11, 2008.
 
 
 
 
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